Privacy Policy

Last updated: March 2026 — Updated for The Bench View Basketball platform.

This Privacy Policy explains how The Bench View Basketball ("we", "us", "our") collects, uses, and protects your personal data when you use our online basketball training platform at thebenchviewbasketball.com. By using our platform, you agree to the practices described in this policy.

Quick Summary

  • We collect account & usage data to operate and improve the platform.
  • Payments are processed securely by Stripe — we never store card details.
  • We do not sell your personal data to any third party.
  • You can request deletion or correction of your data at any time.

1. Who We Are

The Bench View Basketball is an online basketball training platform providing structured Training Units, video-based educational content, and subscription-based access to coaching resources. Our registered business details remain unchanged from the previously registered legal entity and are available upon request at thebenchview2026@gmail.com.

2. Data We Collect

We collect the following categories of personal data:

  • Account data: Name, email address, and password (hashed) when you register.
  • Billing data: Payment method details processed securely by Stripe. We do not store card numbers on our servers.
  • Usage data: Pages visited, Training Units accessed, videos watched, and session duration.
  • Technical data: IP address, browser type, device type, and operating system.
  • Communications: Messages you send to our support team.

3. How We Use Your Data

  • To create and manage your account on The Bench View Basketball platform.
  • To process subscription payments and manage billing cycles via Stripe.
  • To provide access to Training Units and video content based on your subscription tier.
  • To send transactional emails (receipts, password resets, subscription confirmations).
  • To respond to support requests and resolve technical issues.
  • To improve our platform through anonymised usage analytics.

4. Legal Basis for Processing

  • Contract performance: Processing necessary to deliver the subscription service you purchased.
  • Legitimate interests: Platform security, fraud prevention, and service improvement.
  • Legal obligation: Compliance with applicable tax and financial regulations.
  • Consent: Where you have explicitly opted in (e.g. marketing emails).

5. Third-Party Services

We share data with the following trusted third parties only as necessary to operate the platform:

  • Supabase: Authentication, database hosting, and session management.
  • Stripe: Secure payment processing for subscriptions. Stripe's privacy policy applies to payment data.
  • YouTube: Embedded basketball training videos served via YouTube's platform.

We do not sell your personal data to any third party.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g. financial records retained for 7 years).

7. Your Rights

Under applicable data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict certain processing activities.
  • Request a portable copy of your data.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at thebenchview2026@gmail.com.

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand platform usage. See our Cookie Policy for full details.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and row-level security on our database. However, no online service can guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use of The Bench View Basketball after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, contact us at: thebenchview2026@gmail.com

Need help?

Have a question about your data or this policy? Our support team is here to help.

Contact Support